Questions about CAR T-cell therapy, travel, or a referral — or you'd like to reach the international care team directly. Here's how.
Start a free remote assessment and SinoUnited Health's international care team will tell you whether treatment may be an option — before you travel, at no cost. That's the right door for any clinical question; this page handles everything else.
Email the international care team and they will come back to you, usually within 24 hours.
Each door resolves to a monitored channel and is tagged so your message reaches the right person. Clinical questions are nudged to the free assessment — there is deliberately no diagnosis field here.
Questions about visiting, staying, insurance, or what to bring — before or during treatment.
If you're a treating oncologist or hematologist and would like to discuss a patient's suitability, the care team can arrange a clinician-to-clinician conversation.
For press and media inquiries, the team will connect you with the right contact.
Patient-community groups, agencies, and referral partners — peer referral is how many people first find us.
Visas, insurance, getting here, and the language you'll be treated in. Short answers below, with a link if you want the full picture.
Yes. SinoUnited Health can issue a visa invitation letter on request, and the team will tell you exactly what's needed.
SinoUnited Health works with many international and domestic insurers for hospital services and can provide bilingual documentation for claims. CAR T-cell therapy itself is a self-pay package.
The hospital is on the Bund in central Shanghai, with airport pick-up available and hotels nearby. The journey and hospital pages cover the practicalities.
The international care team works in English and Chinese, for both consultations and day-to-day communication.
No. 350 Middle Jiangxi Road, Huangpu District, Shanghai. On the Bund, one street from Nanjing Road Pedestrian Street.
Ready to find out if CAR T-cell therapy may be an option?